It really is amazing what people think is their "right". Just this past Saturday a woman called. She had previously purchased a new book, Andy somethingorother, Moon River. She was SOOOoooo offended after reading the book that she doesnt want us to carry the book in the store. After reading the book cover to cover (she admitted it) she now wants to exchange it for another book. She is "sorry I read it, sorry its in my brain, sorry I cant get it out of my head", "it had several rude and offensive statements". I mean ARE YOU STINKING FOR REAL??! Its like she blames us for ordering the book that she special requested AND its like she thinks we WROTE the book!
And no, we will most certainly NOT swap out that book, she can burn it, trash it or donate it but its not coming back into the bookstore!