This reminds me of some outlandish experiences had by my wife and I in a flat in 2009.
We lived on the top floor, one of two adjoining flats in the attic space.
We had a problem closing our window on moving in, as a white extension lead was hanging through the window, and plugged in, Christ alive knew why, in our neat clean. living room.
Not knowing what it was for, I unplugged it, and shut the window.
Days later, our neighbour Paul the Irishman, said "Sean pal, oi think you're after pulling out our Skoi TV lead."
So I put it back in and was relieved to be told by the landlord that the flat was free of bills whilst extensive renovation work was done.
So he paid the bill, thankfully.
The great British gas then demanded we pay a 53 pounds unpaid bill from a guy we had not heard of, refusing to believe that we were not he, a previous occupant.
The executives at Centrica headquarters had to intervene on my behalf.
Then when we did pay our first bill, British gas said it hadn't been received and head office rescued me again.