I'm a a mac user and I love my mac! Maybe because I've always used them but I find them easier to use, simpler. I must admit though the newer macs don't tend to last too well, our original mac we bought when I was about 9 and it was still working a couple of years ago when we finally got rid of it, we had had to replace the battery, and it was very slow (but possibly had always been that slow). The first i-mac is still going too, except that the battery needs replacing, but it wasn't the greatest computer, we used to have to restart it with a paperclip when it froze! The last one lasted I think 3 years until the CD drive went then another couple until the graphics card went, we could have replaced the card but seeing as it was the second repair Dad decided we may as well get a new one.
My laptop I've had for almost 4 years and it's never crashed, programs have occasionally gone but not the whole computer. I had no end of trouble with the CD drive though, I think they tried to use the technology too early really, they still have the same type of CD drives on the newer computers and they seem to work good.
Me I hate when word predicts what you are trying to do then won't let you change it to what you want to do. (This was worst when I was making notes in lectures, I used bulletpoints but sometimes I needed to break a bullet point into several points, but when I used - because I couldn't use two types of bullets it decided I wanted all the bullets to be like that and/or wouldn't let be switch back)