Wow, you're probably better off online then! I must say our Borders isn't the greatest, it has 2 floors but half of the top floor is taken up by paperchase, starbucks, and the magazines! The bottom floor is all non-fiction so I've only ever walked through it although I plan to have a look at their psychology section. Our waterstones on the other hand are great, one has 4 floors, all pretty big (except maybe the tower, which is still a decent size), and the other has 5 (but one doesn't have many books in it, they call it the book garden and it's designed for reading in). But then I do live in Birmingham I expect Waterstones in smaller places are not as good