Janet Posted August 15, 2013 Posted August 15, 2013 I'm not sure if anyone can help me with this. Clearly I'm being dense, but I can't work it out. I got an 'Amazon Kindle Voucher' as a present. I added this tonight and it's added the total (£25) to my existing 'normal gift card' balance. (I realise Amazon can't differentiate between a Kindle purchase and a non-Kindle purchase!). Now, I've bought Kindle books recently and it's taken the money from my registered debit card, not my gift card balance. I don't know how to change this, as I don't want to pay for the books when I have money already on my Amazon account - but despite reading the instructions a few times, I don't understand how to ensure that Kindle purchases come from the balance and not from my bank account. Quote
chesilbeach Posted August 15, 2013 Posted August 15, 2013 (edited) I haven't had one for ages, but I'm sure I had to do something extra. Looking through the help, have you seen this page - http://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_left_sib?ie=UTF8&nodeId=200727540 - looking at the section "Using Gift Certificates for Kindle Purchases" it might be something to do with your 1-Click settings. Edited August 15, 2013 by chesilbeach Quote
Janet Posted August 15, 2013 Author Posted August 15, 2013 That's the page I've read, but I can't see any settings that aren't... well, set up already, but the voucher I already added on my birthday hasn't reduced in value with my Kindle purchases since May! There's a 99p book I want, so I'll go and add that and see what happens... Quote
chaliepud Posted August 15, 2013 Posted August 15, 2013 When you get to check out does it give you an option for payment method? When I have a gift card on my account it usually selects that first and asks if I would like to use the gift card balance.. I don't use one-click as just no room for error. Quote
Janet Posted August 16, 2013 Author Posted August 16, 2013 I didn't realise you could buy Kindle books without using 1-Click - I've switched it off for all other purchases. I don't know what I did (well, I didn't do anything!) but the 99p book I bought last night has come off my gift card balance, so I don't know why the last one didn't, but at least it appears to be working now. Thanks, guys. Quote
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